Update - We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.
May 30, 2026 - 16:42 EDT
Investigating - We are currently looking into the issues affecting Quick Trade orders. In the meantime, please try the website to complete your trade(s). Thank you for your patience.
May 29, 2026 - 09:37 EDT
Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.
Website
Operational
Mobile Apps
Operational
iOS App
Operational
Android App
Operational
Cash Deposits
Operational
e-Transfer Deposits
Operational
Bank Wire Deposits
Operational
Cash Withdrawals
Operational
e-Transfer Withdrawals
Operational
Bank Withdrawals
Operational
Crypto Deposits
Operational
90 days ago
99.98
% uptime
Today
Crypto Withdrawals
Operational
90 days ago
99.98
% uptime
Today
Two-Factor Authentication
Operational
Text Messages (SMS)
Operational
Authy
Operational
Google Authenticator
Operational
Trading Engine
Operational
Staking
Operational
90 days ago
99.99
% uptime
Today
Solana (SOL)
Operational
90 days ago
99.99
% uptime
Today
Ethereum (ETH)
Operational
90 days ago
99.99
% uptime
Today
Polkadot (DOT)
Operational
90 days ago
99.99
% uptime
Today
Cardano (ADA)
Operational
90 days ago
99.99
% uptime
Today
MATIC
Operational
90 days ago
99.99
% uptime
Today
NEAR
Operational
90 days ago
99.99
% uptime
Today
ATOM
Operational
90 days ago
99.99
% uptime
Today
Injective (INJ)
Operational
90 days ago
99.99
% uptime
Today
API
Operational
Verifications
Operational
Customer Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue is now resolved.
Jun 8, 13:36 EDT
Update -
We are continuing to investigate this issue. Please be aware that this issue is limited to Pro Trade orders placed before May 27, 2026 at 11:40 PM EDT.
May 29, 09:29 EDT
Investigating -
We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
May 28, 15:16 EDT
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.
Jun 4, 2026
No incidents reported.
Jun 3, 2026
No incidents reported.
Jun 2, 2026
No incidents reported.
Jun 1, 2026
No incidents reported.
May 31, 2026
No incidents reported.
May 30, 2026
Unresolved incident: Issues with Quick Trade orders.