All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Uptime over the past 90 days. View historical uptime.
Website Operational
Mobile Apps ? Operational
iOS App Operational
Android App Operational
Cash Deposits ? Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals ? Operational
e-Transfer Withdrawals Operational
Bank Wire Withdrawals Operational
Crypto Deposits Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Crypto Withdrawals Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine ? Operational
Staking Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Ethereum (ETH) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
MATIC Operational
90 days ago
100.0 % uptime
Today
NEAR Operational
90 days ago
100.0 % uptime
Today
ATOM Operational
90 days ago
100.0 % uptime
Today
Injective (INJ) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Increased Support Ticket Wait Times
Resolved - This incident has been resolved.
Apr 22, 09:43 EDT
Investigating - With the recent market volatility our Customer Support team is experiencing extremely high volumes and response times are longer than usual. We appreciate your patience.
Mar 4, 09:25 EST
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Delay in Bitcoin (BTC) Deposits and Withdrawals
Resolved - This incident has been resolved.
Apr 20, 09:47 EDT
Update - We are continuing to work on a fix for this issue.
Apr 19, 23:20 EDT
Identified - Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider.

Our team is working to resolve the issue.
Apr 19, 21:49 EDT
Apr 19, 2024
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Delay in ETH and ERC 20 Token Withdrawals
Resolved - This incident has been resolved.
Apr 16, 13:23 EDT
Identified - Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider.

Our team is working to resolve the issue.
Apr 16, 12:32 EDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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