All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Uptime over the past 90 days. View historical uptime.
Website Operational
Mobile Apps Operational
iOS App Operational
Android App Operational
Cash Deposits Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals Operational
e-Transfer Withdrawals Operational
Bank Withdrawals Operational
Crypto Deposits Operational
90 days ago
99.98 % uptime
Today
Crypto Withdrawals Operational
90 days ago
99.98 % uptime
Today
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine Operational
Staking Operational
90 days ago
99.99 % uptime
Today
Solana (SOL) Operational
90 days ago
99.99 % uptime
Today
Ethereum (ETH) Operational
90 days ago
99.99 % uptime
Today
Polkadot (DOT) Operational
90 days ago
99.99 % uptime
Today
Cardano (ADA) Operational
90 days ago
99.99 % uptime
Today
MATIC Operational
90 days ago
99.99 % uptime
Today
NEAR Operational
90 days ago
99.99 % uptime
Today
ATOM Operational
90 days ago
99.99 % uptime
Today
Injective (INJ) Operational
90 days ago
99.99 % uptime
Today
API Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 28, 2026

No incidents reported today.

May 27, 2026
Scheduled maintenance impacting Pro Trade & Limit Orders
Completed - The extended scheduled maintenance has been completed. Please note new timings: you may cancel orders from 11:10 pm EDT until the marketplace reopens at 11:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.
May 27, 23:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:30 EDT
Scheduled - Bitbuy will be undergoing scheduled dealer maintenance on Wednesday, May 27 for 1.5 hours beginning at 8:30 pm EDT. During the maintenance period, Pro Trade and Limit Orders will be unavailable, and users will be unable to place or cancel trade orders. You will still be able to access the platform, deposit, withdraw, and trade using Quick Trade.

We anticipate that service will resume at 10:00 pm EDT. However, you will only be able to cancel orders from 10:00 pm EDT until the marketplace reopens at 10:30 pm EDT. After the marketplace reopens, you will be permitted to place new orders.

We apologize for any inconvenience this may cause and thank you for your understanding.
May 27, 10:26 EDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Email verification issue
Resolved - This issue is now resolved.
May 15, 18:06 EDT
Investigating - New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.
May 15, 13:12 EDT
May 14, 2026

No incidents reported.

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