All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Uptime over the past 90 days. View historical uptime.
Website Operational
Mobile Apps ? Operational
iOS App Operational
Android App Operational
Cash Deposits ? Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals ? Operational
e-Transfer Withdrawals Operational
Bank Withdrawals Operational
Crypto Deposits Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Crypto Withdrawals Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine ? Operational
Staking Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Ethereum (ETH) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
MATIC Operational
90 days ago
100.0 % uptime
Today
NEAR Operational
90 days ago
100.0 % uptime
Today
ATOM Operational
90 days ago
100.0 % uptime
Today
Injective (INJ) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Login issues
Resolved - This issue should now be resolved. Thank you for your patience and understanding!
Nov 6, 10:06 EST
Investigating - We are currently investigating an issue related to logins. If your initial login attempt is unsuccessful, please attempt to log in again.
Nov 6, 09:49 EST
Scheduled Maintenance for Quick Trade
Completed - The scheduled maintenance has been completed.
Nov 6, 01:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 EST
Scheduled - Bitbuy will be undergoing scheduled maintenance on November 6, 2025, for 1 hour beginning at 12:00 am ET. During this maintenance period, our Quick Trade service will be temporarily unavailable, and users will not be able to buy or sell through Quick Trade. We anticipate that service will resume by 1:00 am ET.

Please note that you will still be able to log in to the platform to fund, withdraw, stake, and trade using Limit Orders and Pro Trade.

We apologize for any inconvenience this may cause and appreciate your understanding.
Nov 5, 13:46 EST
Nov 5, 2025
Temporary pause on select DOT services
Completed - The network migration has been completed ahead of schedule. Deposits, withdrawals, and all staking activities for Polkadot (DOT) have now been fully restored.
Nov 5, 11:44 EST
In progress - The Polkadot (DOT) network migration is currently in progress. We will provide updates as necessary.
Nov 3, 16:00 EST
Scheduled - In light of Polkadot's upcoming network migration scheduled for November 4, 2025, all deposits, withdrawals, and staking activities for Polkadot (DOT) will be temporarily paused on November 3, 2025.

Please note that this migration process will not impact trading activities or staking rewards.

We expect to resume all DOT-related activities by November 6, 2025. Thank you for your understanding as we work through this migration.
Nov 3, 09:40 EST
Nov 4, 2025

No incidents reported.

Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

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