All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Website Operational
Mobile Apps ? Operational
iOS App Operational
Android App Operational
Cash Deposits ? Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals ? Operational
e-Transfer Withdrawals Operational
Bank Wire Withdrawals Operational
Crypto Deposits Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Terra Luna - LUNA Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Crypto Withdrawals Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Terra Luna - LUNA Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine ? Operational
API ? Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2022

No incidents reported today.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Completed - The scheduled maintenance has been completed.
Nov 24, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:00 EST
Scheduled - Bitbuy will be undergoing scheduled maintenance for platform updates. There will be no access to the platform until the maintenance has been completed. Please monitor our status page or social media channels for updates. Thank you for your patience!
Nov 24, 16:45 EST
Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022
Resolved - This incident has been resolved.
Nov 20, 18:48 EST
Investigating - Please note Bitcoin withdrawals are deposits are delayed due to a technical issue with our hot wallet provider. The issue is limited to Bitcoin only, and we expect it to be resolved soon. No funds are at risk, and all deposits and withdrawals will be processed as soon as the issue is resolved.
Nov 20, 18:12 EST
Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022
Completed - The scheduled maintenance has been completed.
Nov 15, 21:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 EST
Scheduled - Bitbuy will be undergoing scheduled maintenance for platform updates. There will be no access to the platform until the maintenance has been completed. Please monitor our status page or social media channels for updates. Thank you for your patience!
Nov 14, 12:22 EST
Nov 14, 2022
Resolved - This incident has been resolved.
Nov 14, 20:01 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 19:40 EST
Investigating - Please note Bitcoin withdrawals are deposits are delayed due to a technical issue with our hot wallet provider. The issue is limited to Bitcoin only, and we expect it to be resolved soon. No funds are at risk, and all deposits and withdrawals will be processed as soon as the issue is resolved.

We appreciate your patience!

Nov 14, 18:15 EST