All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Website Operational
Mobile Apps ? Operational
iOS App Operational
Android App Operational
Cash Deposits ? Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals ? Operational
e-Transfer Withdrawals Operational
Bank Wire Withdrawals Operational
Crypto Deposits Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Terra Luna - LUNA Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Crypto Withdrawals Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
USD Coin - USDC Operational
Solana - SOL Operational
Cardano - ADA Operational
Stellar Lumens - XLM Operational
Polkadot - DOT Operational
Terra Luna - LUNA Operational
Dogecoin - DOGE Operational
EOS - EOS Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
Apecoin - APE Operational
Chainlink - LINK Operational
Polygon - MATIC Operational
AAVE - AAVE Operational
Uniswap - UNI Operational
SushiSwap - SUSHI Operational
Decentraland - MANA Operational
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine ? Operational
API ? Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2022
Completed - The scheduled maintenance has been completed.
May 26, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 EDT
Scheduled - Bitbuy will be undergoing scheduled maintenance for platform updates. There will be no access to the platform until the maintenance has been completed. Please monitor our status page or social media channels for updates. Thank you for your patience!
May 24, 12:02 EDT
May 25, 2022
May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:00 EDT
Scheduled - Bitbuy will be undergoing scheduled maintenance for platform updates. Cryptocurrency deposits and withdrawals will be offline from 6:00 am to 9:00 am EST.

Please monitor our status page or social media channels for updates. Thank you for your patience!

May 21, 19:55 EDT
May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Resolved - This incident has been resolved.
May 14, 09:18 EDT
Identified - Cryptocurrency deposits and withdrawals are delayed for the following coins: Solana (SOL)

Solana mainnet-beta is currently experiencing degraded performance. You can find more information here: https://status.solana.com/

May 13, 12:37 EDT
May 13, 2022
May 12, 2022
Resolved - This incident has been resolved.
May 12, 17:29 EDT
Update - We are continuing to investigate this issue.
May 12, 15:20 EDT
Update - We are continuing to investigate this issue.
May 12, 12:47 EDT
Investigating - Cryptocurrency withdrawals may be delayed for the following coins: Terra Luna (LUNA)

The Terra Luna (LUNA) blockchain is experiencing degraded network performance. Please note this is a global issue and not isolated to Bitbuy.

We are monitoring the situation closely. Please note that LUNA deposits are temporarily suspended.

May 12, 09:28 EDT