All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Uptime over the past 90 days. View historical uptime.
Website Operational
Mobile Apps Operational
iOS App Operational
Android App Operational
Cash Deposits Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals Operational
e-Transfer Withdrawals Operational
Bank Withdrawals Operational
Crypto Deposits Operational
90 days ago
99.98 % uptime
Today
Crypto Withdrawals Operational
90 days ago
99.98 % uptime
Today
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine Operational
Staking Operational
90 days ago
99.99 % uptime
Today
Solana (SOL) Operational
90 days ago
99.99 % uptime
Today
Ethereum (ETH) Operational
90 days ago
99.99 % uptime
Today
Polkadot (DOT) Operational
90 days ago
99.99 % uptime
Today
Cardano (ADA) Operational
90 days ago
99.99 % uptime
Today
MATIC Operational
90 days ago
99.99 % uptime
Today
NEAR Operational
90 days ago
99.99 % uptime
Today
ATOM Operational
90 days ago
99.99 % uptime
Today
Injective (INJ) Operational
90 days ago
99.99 % uptime
Today
API Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2026
Etransfer withdrawals stuck in 'Pending' Status
Resolved - This incident has been resolved.
Jun 30, 09:22 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 29, 11:02 EDT
Jun 29, 2026
E-transfer withdrawals stuck in 'pending'
Resolved - This incident has been resolved.
Jun 29, 08:53 EDT
Update - The pending transactions appear to be related to delays affecting the Interac network due to scheduled maintenance earlier today. Some transactions encountered delays, and we are actively working with our bank partners to have this resolved as soon as possible.

These transactions are being treated as a high priority, and our team is actively monitoring the situation.
Jun 28, 14:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 14:48 EDT
Investigating - We are currently investigating an issue delaying some e-transfer withdrawals.
Jun 28, 14:06 EDT
Jun 28, 2026
Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Issues with Quick Trade orders
Resolved - Please note that you are now required to select only the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.
Jun 17, 13:40 EDT
Update - We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.
May 30, 16:42 EDT
Investigating - We are currently looking into the issues affecting Quick Trade orders. In the meantime, please try the website to complete your trade(s). Thank you for your patience.
May 29, 09:37 EDT
Jun 16, 2026

No incidents reported.

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