All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Website Operational
Mobile Apps ? Operational
iOS App Operational
Android App Operational
Cash Deposits ? Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals ? Operational
e-Transfer Withdrawals Operational
Bank Wire Withdrawals Operational
Crypto Deposits Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Ethereum - ETH Operational
EOS - EOS Operational
Litecoin - LTC Operational
Ripple - XRP Operational
Stellar Lumens - XLM Operational
Crypto Withdrawals Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Ethereum - ETH Operational
EOS - EOS Operational
Litecoin - LTC Operational
Ripple - XRP Operational
Stellar Lumens - XLM Operational
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine ? Operational
API ? Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for wallet updates. Nov 28, 21:00 - Nov 29, 00:00 EST
We will be undergoing scheduled maintenance for wallet updates.
Posted on Nov 26, 14:04 EST
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 15:46 EST
Investigating - We are aware of an issue impacting new signups from being able to move forward with the process. We are currently investigating the issue and we expect it to be resolved shortly.
Nov 24, 14:31 EST
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021
Resolved - The issue has been resolved. If you have a pending e-Transfer, please send a reminder through your online banking platform, or cancel it and resend. Apologies for any inconvenience this may have caused.
Nov 21, 13:14 EST
Investigating - We are currently investigating an issue affecting e-Transfer deposits. e-Transfer deposits will be delayed until the issue has been resolved. Thank you for your patience.
Nov 21, 10:48 EST
Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Completed - The scheduled maintenance has been completed.
Nov 16, 08:58 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 15, 14:56 EST
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.