All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Website Operational
Mobile Apps Operational
iOS App Operational
Android App Operational
Cash Deposits Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals Operational
e-Transfer Withdrawals Operational
Bank Withdrawals Operational
Crypto Deposits Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
90 days ago
100.0 % uptime
Today
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine Operational
Staking Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Ethereum (ETH) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
MATIC Operational
90 days ago
100.0 % uptime
Today
NEAR Operational
90 days ago
100.0 % uptime
Today
ATOM Operational
90 days ago
100.0 % uptime
Today
Injective (INJ) Operational
90 days ago
100.0 % uptime
Today
API Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 29, 2026

No incidents reported today.

Apr 28, 2026
Completed - Maintenance has been completed. Please note that you will only be able to cancel orders from 7:00 am EDT until the marketplace reopens at 7:30 am EDT. After the reopening, you can start placing new orders.
Apr 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 06:00 EDT
Scheduled - Bitbuy will be undergoing scheduled dealer maintenance on Tuesday, April 28, 2026 for 1 hour beginning at 6:00 am EDT. During the maintenance period, Pro Trade and Limit Orders will be unavailable, and users will be unable to place or cancel limit orders. You will still be able to access the platform, deposit, withdraw, and trade using Quick Trade.

We anticipate that maintenance will be completed at 7:00 am EDT. However, you will only be able to cancel orders from 7:00 am EDT until the marketplace reopens at 7:30 am EDT. After the marketplace reopens, you will be permitted to place new orders.

We apologize for any inconvenience this may cause and thank you for your understanding.

Apr 27, 19:32 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Resolved - Please note that you will only be able to cancel orders from now until the marketplace reopens at 7:30 pm EDT. After the reopening, you can start placing new orders.
Apr 21, 17:45 EDT
Monitoring - This issue has been resolved, however, please note that you will only be able to cancel limit orders at this time. We will provide an update when the marketplace reopens and trading resumes.
Apr 21, 17:28 EDT
Investigating - We are currently investigating issues affecting users' ability to place and cancel limit orders. Our team is actively working to resolve this.
Apr 20, 21:12 EDT
Apr 20, 2026
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.