All Systems Operational

About This Site

Welcome to the Bitbuy status page, where we'll communicate any issues with our products including planned and unplanned outages or service interruptions.

Uptime over the past 90 days. View historical uptime.
Website Operational
Mobile Apps Operational
iOS App Operational
Android App Operational
Cash Deposits Operational
e-Transfer Deposits Operational
Bank Wire Deposits Operational
Cash Withdrawals Operational
e-Transfer Withdrawals Operational
Bank Withdrawals Operational
Crypto Deposits Operational
90 days ago
99.98 % uptime
Today
Crypto Withdrawals Operational
90 days ago
99.98 % uptime
Today
Two-Factor Authentication Operational
Text Messages (SMS) Operational
Authy Operational
Google Authenticator Operational
Trading Engine Operational
Staking Operational
90 days ago
99.99 % uptime
Today
Solana (SOL) Operational
90 days ago
99.99 % uptime
Today
Ethereum (ETH) Operational
90 days ago
99.99 % uptime
Today
Polkadot (DOT) Operational
90 days ago
99.99 % uptime
Today
Cardano (ADA) Operational
90 days ago
99.99 % uptime
Today
MATIC Operational
90 days ago
99.99 % uptime
Today
NEAR Operational
90 days ago
99.99 % uptime
Today
ATOM Operational
90 days ago
99.99 % uptime
Today
Injective (INJ) Operational
90 days ago
99.99 % uptime
Today
API Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Issues with Pro Trade’s Order Book
Resolved - This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.
May 7, 16:08 EDT
Investigating - We are currently investigating an issue with the Pro Trade order book.
May 7, 08:35 EDT
Scheduled maintenance impacting Pro Trade & Limit Orders
Completed - The scheduled maintenance has been completed.
May 7, 08:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:20 EDT
Scheduled - Bitbuy will be undergoing scheduled dealer maintenance on Thursday, May 7, 2026, for 1.5 hours beginning at 6:20 am EDT. During the maintenance period, Pro Trade and Limit Orders will be unavailable, and users will be unable to place or cancel trade orders. You will still be able to access the platform, deposit, withdraw, and trade using Quick Trade.

We anticipate that service will resume at 7:50 am EDT. However, you will only be able to cancel orders from 7:50 am EDT until the marketplace reopens at 8:20 am EDT. After the marketplace reopens, you will be permitted to place new orders.

We apologize for any inconvenience this may cause and thank you for your understanding.
May 6, 15:17 EDT
May 6, 2026

No incidents reported.

May 5, 2026
Platform issues
Resolved - This incident has been resolved.
May 5, 23:23 EDT
Update - This problem has been resolved. Thank you for your patience and understanding!
May 5, 16:15 EDT
Monitoring - Services are recovering and we are monitoring the results.
May 5, 16:06 EDT
Investigating - We are currently investigating an issue with the platform. Please rest assured your funds are safe and we are working to resolve this as quickly as possible.
May 5, 15:42 EDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage