Delay in Bitcoin (BTC) Deposits and Withdrawals
Resolved
This incident has been resolved.
Posted Apr 20, 2024 - 09:47 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 19, 2024 - 23:20 EDT
Identified
Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider.
Our team is working to resolve the issue.
Posted Apr 19, 2024 - 21:49 EDT
This incident affected: Crypto Deposits (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA) and Crypto Withdrawals (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA).