Interruptions to e-Transfer withdrawals for some users

Incident Report for Bitbuy

Resolved

This incident has been resolved.

Posted Jun 15, 2021 - 16:30 EDT

Monitoring

A fix has been implemented and we are monitoring.

Posted Jun 15, 2021 - 14:41 EDT

Identified

We've identified an issue where a small number of users are unable to withdraw via e-Transfer, we are implementing a solution and this will be resolved soon.

Posted Jun 15, 2021 - 14:35 EDT

This incident affected: Website.