Intermittent Delays with Crypto Withdrawals

Incident Report for Bitbuy

Resolved

This incident has been resolved.

Posted Jul 21, 2022 - 10:04 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2022 - 09:52 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 21, 2022 - 09:38 EDT

Investigating

We are currently investigating this issue.

Posted Jul 20, 2022 - 20:03 EDT

This incident affected: Crypto Withdrawals (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA).