Issues when logging in

Incident Report for WonderFi

Resolved

This incident has been resolved.

Posted Jun 30, 2023 - 08:45 EDT

Investigating

Some users may experience temporary issues when logging into the website or mobile app. We have identified the cause of the issue and are implementing a fix. All user funds are safe and access will be resumed as soon as possible.

Posted Jun 30, 2023 - 08:23 EDT

This incident affected: Two-Factor Authentication (Text Messages (SMS), Authy, Google Authenticator), Website, Trading Engine, API, Verifications, Customer Support, Mobile Apps (iOS App, Android App), Cash Deposits (e-Transfer Deposits, Bank Wire Deposits), Cash Withdrawals (e-Transfer Withdrawals, Bank Withdrawals), and Staking (Solana (SOL), Ethereum (ETH)).