Delay in Certain Transactions
Incident Report for Bitbuy
Resolved
This incident has been resolved.
Posted Aug 09, 2023 - 11:52 EDT
Identified
Certain Transactions are currently delayed due to a technical issue with our hot wallet provider.

Our team is working to resolve the issue.
Posted Aug 09, 2023 - 11:32 EDT
This incident affected: Crypto Deposits (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA), Cash Deposits (e-Transfer Deposits, Bank Wire Deposits), Cash Withdrawals (e-Transfer Withdrawals, Bank Wire Withdrawals), and Crypto Withdrawals (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA).