E-Transfers Deposits Delayed

Incident Report for Bitbuy

Resolved

This incident has been resolved. If you have sent an e-Transfer that has not been deposited yet, we recommend clicking on the 'send reminder' button in your online banking platform.

Posted Jan 27, 2024 - 00:12 EST

Identified

E-Transfers deposits may be delayed due to intermittent service interruptions with our banking provider.

Posted Jan 26, 2024 - 20:11 EST

This incident affected: Cash Deposits (e-Transfer Deposits) and Cash Withdrawals (e-Transfer Withdrawals).