E-transfer withdrawals stuck in 'pending'

Incident Report for WonderFi

Resolved

This incident has been resolved.

Posted Jun 29, 2026 - 08:53 EDT

Update

The pending transactions appear to be related to delays affecting the Interac network due to scheduled maintenance earlier today. Some transactions encountered delays, and we are actively working with our bank partners to have this resolved as soon as possible.

These transactions are being treated as a high priority, and our team is actively monitoring the situation.

Posted Jun 28, 2026 - 14:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 28, 2026 - 14:48 EDT

Investigating

We are currently investigating an issue delaying some e-transfer withdrawals.

Posted Jun 28, 2026 - 14:06 EDT

This incident affected: Cash Withdrawals (e-Transfer Withdrawals).