Delay in Certain Cryptocurrency Deposits and Withdrawals
Resolved
This incident has been resolved.
Posted Jan 03, 2023 - 14:41 EST
Identified
Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider.
We expect it to be resolved soon. No funds are at risk, and all deposits and withdrawals will be processed as soon as the issue is resolved.
Posted Jan 03, 2023 - 12:48 EST
This incident affected: Crypto Deposits (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA) and Crypto Withdrawals (Bitcoin - BTC, Ethereum - ETH, USD Coin - USDC, Solana - SOL, Cardano - ADA, Stellar Lumens - XLM, Polkadot - DOT, Dogecoin - DOGE, EOS - EOS, Litecoin - LTC, Bitcoin Cash - BCH, Apecoin - APE, Chainlink - LINK, Polygon - MATIC, AAVE - AAVE, Uniswap - UNI, SushiSwap - SUSHI, Decentraland - MANA).