Sign-In Issues & Error when viewing balances

Incident Report for WonderFi

Resolved

This incident has been resolved.

Posted Oct 20, 2022 - 22:32 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 20, 2022 - 21:34 EDT

This incident affected: Two-Factor Authentication (Text Messages (SMS), Authy, Google Authenticator), Website, Trading Engine, API, Verifications, Customer Support, Mobile Apps (iOS App, Android App), Cash Deposits (e-Transfer Deposits, Bank Wire Deposits), and Cash Withdrawals (e-Transfer Withdrawals, Bank Withdrawals).